A Year of Growth
2024 was a big and busy year for the Modern Mobility family. As we look ahead to what 2025 has in store for us, we want to share with you a recap of the best highlights from 2024 and celebrate what a tremendous year we had!
A Star is Born: Introducing Monty Bear
We had many new faces join Modern Mobility in 2024, and one ‘bear-y’ happy new team member joined us – Monty the Modern Mobility bear! This friendly bear is always happy to help, just like the rest of our staff, and made plenty of appearances this year.
Monty got about more than ever in 2024 and became a firm customer favourite. Did you see him on social media or even in-store?
A Special Surprise for Mrs Longworth
Valued customer Mrs Longworth got quite the surprise when we delivered her new wheelchair. She was expecting one of our mobility advisors to bring the new mobility aid to her, but instead got an extra special visit from Monty, who stuck around for plenty of photos and cuddles.
Watch Mrs Longworth’s reaction to meeting Monty when we delivered her new wheelchair!
Helping More Customers & Improving Service
New Website Launched
In June we launched a refreshed version of our website, built with a better user experience in mind! Whether you want to browse and compare products, enquire about Motability, keep up to date with articles like this one, or find out more about us, the new and improved site is the centre for all things Modern Mobility.
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Chorley: New Store, New Team, New Start
September saw us launch our newest in-person location in Chorley! Headed by industry experts Debs and Gary, the Chorley location has already seen plenty of customers walk through its doors. The launch was celebrated with a Grand Opening, featuring the mayor as a guest of honour, plenty of competitions and prizes to be won, and – of course – Monty Bear.
Over 400 5-Star Reviews
2024 was the year Modern Mobility achieved a huge milestone. As a business that strives to be the best, our wonderful customer community let us know just how well we’re doing, and we can now proudly say we have over 400 5-star reviews as a business.
To read the reviews, or even leave one yourself, see below.
Blackburn Google Reviews – Modern Mobility
Clitheroe Google Reviews – Modern Mobility
Chorley Google Reviews – Modern Mobility
Leicester Google Reviews – Modern Mobility
Trustpilot – Modern Mobility
Doing More, Going Further
We’ve not just been confined to helping customers who walk through our doors or order with us online. Through fresh opportunities and exciting partnerships new and old, 2024 was the year Modern Mobility really got around.
Attends Talk at Albion Mill Community Hub
Moving People: A New Partnership
Care Home Quizzes
Throughout the year, mobility advisor Andrew has been hosting free quizzes for residents of partnering care homes, to give the residents something that engages their minds and promotes time for socialising, which are vital for mental wellbeing and brain help as we age. Hannah Goldthorpe, whose fantastic voluntary group delivers the coffee mornings at Albion Mill that Andy frequently hosts quizzes at, had this to say:
“The quizzes hosted by Andy at Albion Mill in conjunction with Friends of Infirmary Area are well received by the people who attend. They really enjoy the quizzes and it’s very beneficial for their mental well-being.”
– Hannah Goldthorpe MBE, Friends of Infirmary Area
The coffee mornings cater not only to residents, but also the wider community, meaning everyone is welcome to enjoy the benefits and get involved.
Motability Big Event
As accredited Motability Scheme specialists, we were thrilled to attend Motability’s Big Event in Harrogate. In August we got to talk to so many amazing people, spread the word about how Motability can help customers access a mobility scooter or powerchair, and demonstrate a selection from the latest range of Kymco mobility aids.
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Giving Back
Time For a Cuppa: Dementia UK
In May, all of our Modern Mobility locations raised money in aid of Dementia UK’s Time For a Cuppa annual tea party. Dementia is one of the leading causes of death in the UK, so we set to work selling as many cakes and brews as we could to raise money for such a worthy charity.
Lucy Wins a Scooter!
At our Chorley Grand Opening, one of the competitions we ran gave entrants the chance to win a mobility scooter. The winner was selected at random, and local resident Lucy was the lucky recipient of the prize. We caught up with Lucy to find out just how much the new scooter has helped change her life and give her back a sense of independence.
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Happy Customers
We have been thrilled to share with you over 60 stories of happy customers on our social media channels this past year. Showcasing the joy receiving a new product can bring is one of our ways of celebrating how transformative mobility solutions can really be, and what a lifeline they represent to our customers and their independence!
Keeping You Informed
Thank you for being part of what made 2024 so great! We look forward to doing even more in 2025.
