Cover you can always count on. Whether you are on the Motability Scheme, or have taken out insurance or warranty cover with us, we have got you covered. We have highly trained technicians who can help you get back on the road.
If you are part of the Motability Scheme and have broken down and got yourself in a safe place call the number above.
If you are part of the Motability Scheme and have been involved in an accident please ring your insurance provider.
As part of the Motability Scheme, there is a dedicated app to help make reporting a breakdown easier by using GPS.
Taken out a policy with Mark Bates Ltd and require help, breakdown assistance or to make a claim call the number above.
Make a claim online by contacting Mark Bates Ltd please make sure to include your policy details.
Manage your Mark Bates Ltd policies, documents & key dates all in one place. Available on both Apple & Andriod.
If you don't have breakdown cover or insurance policies but require assistance contact your local store.
Not to worry, you can still get cover. We offer specialist insurance & warranty options for your peace of mind. Are you thinking about joining the Motability Scheme? We can get you all set up.
Muriel Benson2025-01-20I'd like to say a massive big thankyou too Andy & Johnathan for their kindness and consideration today in delivering my beautiful new recliner l am 💯 happy with how I've been looked after by modern mobility and I would defo recommend this company to anyone who has mobility needs . Once again thankyou lads from Muriel
Lee Calvin2025-01-17We needed to get a stairlift installed for my elderly Dad. One call to Modern Mobility and Andrew Holden came to visit. Andrew is a true professional and really demonstrated his understanding and care for my parents. Andrew went through all the options after assessing my dad’s needs then left a brochure for him to consider. There was no pressure, no ‘hurry up’, no sales gimmicks or ‘sign up today’ nonsense just an honest and genuine approach. The stairlift was ordered and Andrew kept us updated and even brought some additional mobility aids to help. Installation happened on the day Andrew says it would and it was better than expected. It was expertly installed with no mess and no fuss. Andrew also did a follow up visit to check my dad was safe and comfortable using his new stairlift and offered to continue to help with anything he needs. What a truly magnificent service from start to finish. Andrew is totally true to his word, he’s very friendly and I can wholeheartedly recommend both Andrew and the amazing team at Modern Mobility. What a difference they’ve made to my dad’s mobility and safety at home.
Alan Pickup2025-01-13My wife was discharged from hospital and we needed the bed raising so that her wounds could be redressed without bending over. They were contacted by Physios and came out within 1 hour and fixed risers and saved my back. Thanks "Granddad" you did a great job.
Trish Ormerod2025-01-07I recently bought a walking aid for a relative, and the manager, Jonathan, was really helpful and knowledgeable. I would definitely buy from him again.
nathan sharkey2024-12-02Grandad came and raised my sofa, what I nice pleasant and friendly guy, he had the job done in no time and the service from this company is second to none, from the OT visit it was booked in and done in less that a week, best service ever. Thank you all so much
jimmy martin2024-11-08My friend Mary's power wheelchair broke down and the only people I could find to look at it immediately was the Blackburn shop. Mary did not buy the chair from there but the ladies in the shop where very friendly and helpful, I took the chair in the next day Thursday and Grandad diagnosed a faulty control unit and said they would order a replacement in the meantime Grandad fitted a used control unit that he had so that Mary had transport over the weekend. He also serviced the chair. On the following Tuesday Grandad and Jake arrived at Mary's house to fit the new power controller and two tyres that needed replacing. Mary and I where both very impressed by the friendly and cheerful response we got from all the staff at Modern Mobility Blackburn and would gladly recommend them to anyone.
Jack Bradford2024-11-06Gillian in this branch was outstanding, patient and understanding with my problem with my walker. Top of my list for any further purchases, many thanks.
Kevin2024-10-16Amazing staff that are 110% Polite and helpful. Went out there way to make my buying experience the best it could be. Also the Kettle is always on ☕ 🍵 can't thank them enough 🦽🦽🧑🦽🧑🦽
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